Delivery & RETURNS

 

DELIVERY

How much do you charge?

For all orders over £150 excl VAT, delivery to mainland Britain is free of charge.

For all other domestic orders we charge £6.00 + VAT.

For international deliveries, please contact us for a quote.

How long will my order take?

Delivery is usually within 10 working days from approval of artwork. If you require a quicker turnaround please do not hesitate to contact our sales team - we will always try to help if timescales are tight.

Customers are notified by email on the day of despatch and then with a 1 hour slot on the day of delivery courtesy of DPD's 'Predict' service.

Returns

Items that are faulty or need to be exchanged must be returned to us within 7 days of receipt. Items for exchange must be in their original condition “as new” with their original packaging.

Please note that we will not accept returns of any items that have been personalised unless they are faulty.

We must be notified of any discrepancies with a delivery within 48 hours of delivery.

Samples must be returned be in their original condition within 14 days for a full credit to be raised.